Frequently Asked Questions

Everything you need to know about shopping with Duke.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout for 1-2 day delivery.

What is your return policy?

We offer a 30-day return window for all unworn items in their original packaging with tags attached. Returns are free for all domestic orders.

How do I find the right size?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

What payment methods do you accept?

Duke accepts all major credit cards (Visa, Mastercard, AMEX), PayPal, Apple Pay, and interest-free installment payments via Klarna and Afterpay.

How do I track my order?

Once your order ships, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.

Are your materials sustainably sourced?

Yes, Duke is committed to ethical fashion. We use organic cotton, recycled polyester, and partner only with factories that meet fair labor standards.